Cassandra Miller
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I've been using this app off and on for a couple years now, and it gets worst and worst! I understand every app has to charge a fee, but this app not only charges the hosts membership fees they charge them when they pay as well then they charge the cleaner a percentage. Then they only allow you to use stripe(their website isn't even finished yet) to get paid which charges a fee as well! Signing up is a long process too!
19 people found this review helpful
Hi Cassandra! We are always expanding our market to match the demand for rental properties in the area. If you think you may be having an issue with your Stripe account, please reach out to our customer service and they can work with you on getting that fixed.
Shaniqua Johnson
Terrible. I've yet to complete my account and I'm already dealing with bug issues. I tried deleting the account because the app ruined the experience, and everytime I clicked on my profile, it would crash. I automatically had my stripe account "disabled" despite barely using the app at all. It also wasn't mentioned that a third party app would handle my earnings. I want my info deleted and I'm unable to do so, even after they've collected a lot of personal information. This app is a scam
8 people found this review helpful
TidyDaily
February 29, 2024
We’re sorry you had issues with the initial setup. Payments are processed by Stripe, a certified Level 1 Service Provider, which is the highest level of certification for payment processors. Their services are among the most secure in the industry, and we place a high value on the safety of our users’ financial data.
Candice Johnson
Great idea! Definitely has bugs, app keeps freezing during conversations or messages to hosts while bidding. Also, the suggested bids are really low for my area and therefore leads the customer to think that the suggested bid is the correct amount, which is frustrating. It's linked through Taskbird but seems to lag. If I'm doing the cleaning and follow instructions through this app, task bird says it's not completed.
11 people found this review helpful
TidyDaily
January 17, 2023
Hi Candice, integrations are very important to the app and we thank you for your feedback. We aim to empower our cleaners with the tools you need to communicate with your clients. The suggested bids are based on the prices of other projects in your area. Please contact our live 24/7 customer support to inquire further.